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The impact of Artificial Intelligence (AI)

There are mixed views of AI in general but also in the Charity sector. AI could be seen as a major risk, but also a huge opportunity for charities to make efficiencies and deliver better services overall.

Adopting new technologies can be a difficult task especially if your charity is small, however the consensus of the speakers at the Charity Conference held by the ICAEW in January was that AI will eventually  be as prevalent in our work as Excel has been.

The Charity Excellence Framework offers free training, guidance and template policies to help charities embrace and prepare for AI.

Included in the Charity Excellence Framework’s  resources is a Charity AI Toolkit which helps charities find out if they may be at risk.

Guidance: Charity AI – The Impact of AI for Charities (

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